®Gmail and Outlook email
Connect a mailbox so Superpractice can send one-to-one emails and keep contact correspondence visible to your team.
Quick links
Settings > Integrations > Email
Open the email integration card in Superpractice.
Contacts
Send test emails and review email history on contact records.
Gmail
Confirm sent messages in the connected mailbox.
Outlook Mail
Confirm sent messages in the connected mailbox.
What email integration does
The email integration connects Gmail or Outlook for one-to-one sending and shared contact history. Superpractice stores local copies of correspondence for visibility, but disconnecting does not delete mail from Gmail or Outlook.
Setup
- Open Settings > Integrations > Email.
- Choose Gmail or Outlook.
- Authorize the mailbox you want Superpractice to send from.
- Return to Superpractice and confirm the connected email appears.
- Send a test email from a contact record.
Disconnecting
Disconnecting stops future sends from that mailbox. Stored email history remains in Superpractice unless you explicitly choose to delete local copies. Superpractice does not delete correspondence from Gmail or Outlook.
Test the connection
- Open a test contact with an email address.
- Send a short internal test email.
- Confirm the email appears in the contact timeline.
- Confirm the email appears in the sent folder of the connected mailbox.
Event types & booking pages
Event types are the bookable meeting templates behind your /book pages and website embeds — each one defines what gets booked, where it happens, who hosts it, and what the client receives.
Google and Outlook Calendar
Connect a calendar so agents can book appointments directly with the right timezone, duration, and meeting settings.