®Google and Outlook Calendar
Connect a calendar so agents can book appointments directly with the right timezone, duration, and meeting settings.
Quick links
Settings > Integrations > Calendar
Open the calendar integration card in Superpractice.
Booking
Create or verify test bookings in Superpractice.
Google Calendar
Confirm booked events appear on the connected calendar.
Outlook Calendar
Confirm booked events appear on the connected calendar.
What calendar integration does
Calendar integration lets Superpractice agents book appointments directly on a connected Google Calendar or Outlook Calendar.
Setup
- Open Settings > Integrations > Calendar.
- Choose Google Calendar or Outlook Calendar.
- Authorize the calendar account that should receive booked appointments.
- Open
Configure. - Select the timezone Superpractice should use.
- Choose the default appointment duration.
- For Google Workspace accounts, choose whether to automatically create Google Meet links.
- Save the configuration.
Configuration
| Field | Required | Notes |
|---|---|---|
| Timezone | Yes | All appointment times are interpreted in this timezone. |
| Default duration | Yes | Supported defaults include 15, 30, 45, and 60 minutes. |
| Google Meet | No | Available for Google Workspace accounts. Personal Gmail accounts cannot create Meet links through this setting. |
Test booking
- Create a test booking through the agent flow or the booking area.
- Confirm the event appears on the connected calendar.
- Confirm the start time matches the configured timezone.
- Confirm the duration and meeting link behavior are correct.
Gmail and Outlook email
Connect a mailbox so Superpractice can send one-to-one emails and keep contact correspondence visible to your team.
Zoom integration
Connect each meeting host's Zoom account so Superpractice can create booking rooms and send an authorized Meeting Agent into the host's Zoom meetings.